Question 1

How quickly can you fix my sensor issues?

Accepted Answer

In most cases, we can diagnose and fix garage door sensor issues the same day you call. Sensor problems are among the most common garage door repairs we handle. If you call before noon, we can typically have a technician at your home within 2-4 hours.

Question 2

What causes sensor issues in garage doors?

Accepted Answer

Garage door sensor issues are typically caused by misalignment, dirty lenses, sun interference, wiring problems, or failed sensors after years of use.

Question 3

Do you offer financing for new wood door installations?

Accepted Answer

Yes! We offer several financing options including 0% interest for 12 months for qualified buyers, and extended payment plans up to 60 months. Wood doors typically range from $2,500 to $8,000+.

Question 4

What is your service warranty?

Accepted Answer

We offer a comprehensive 5-year warranty on all parts and labor for new installations and repairs.

Question 5

How long does a garage door installation take?

Accepted Answer

A standard single garage door installation typically takes 3-4 hours. Double doors take 4-6 hours.

Question 6

Do you provide free estimates?

Accepted Answer

Absolutely! We provide free, no-obligation estimates for all garage door services.

Question 7

What areas do you serve?

Accepted Answer

We serve the entire Charlotte metro area including Charlotte, Matthews, Indian Trail, Weddington, Waxhaw, Monroe, Stallings, Mint Hill, Unionville, and Marvin.

Question 8

Are you licensed and insured?

Accepted Answer

Yes, Pineville Garage Doors is fully licensed, bonded, and insured. We're BBB A+ accredited, Factory Trained certified, and IDEA members.

Pineville Garage Doors

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